Frequently Asked Questions

Q: How long will it take to build my furniture?

A: All furniture orders typically take 6-8 weeks to complete NOT including holidays. Please be aware that this does not include ship time.

Q: What is the shipping process?

A: We ship through independent shippers/moving companies to insure your items are handled with care. We have had tremendous positive feedback since we began shipping this way. Because this is NOT freight, our shippers drive cross country to personally deliver these items. We like to hold our shipments for east coast and west coast loads to get the best rate. This means your item will never change trucks and is much less likely to be damaged. It also means your item may not ship on the exact deadline date. Please contact us if you have questions and specific timelines.